Terms & conditions

Caps Unlimited Policies

Terms & Conditions

Please review these Terms & Conditions before using the Caps Unlimited website or placing an order. These terms explain the rules that apply to website use, purchases, payments, shipping, returns, and customer responsibilities.

Store
Caps Unlimited
Payment
PayPal
Shipping
United States
Returns
30 Days
01

Agreement to These Terms

Welcome to Caps Unlimited. By accessing, browsing, or using our website, or by placing an order through our store, you acknowledge that you have read and understood these Terms & Conditions and agree to follow them.

If you do not agree with these terms, please do not use our website or place an order through our store.

02

General Website Use

Throughout these terms, the words "Caps Unlimited," "we," "our," and "us" refer to Caps Unlimited and its online store.

Our website provides customers with access to product information, purchasing services, shipping information, customer support, and other store features.

03

Eligibility & Lawful Use

By using our website, you confirm that you are legally capable of entering into a purchase agreement under the laws applicable to you.

You agree to use the website only for lawful purposes and not to interfere with its operation, security, availability, or functionality.

You must not attempt to gain unauthorized access to our website, systems, accounts, or restricted areas.

04

Products & Product Information

Caps Unlimited makes reasonable efforts to present product names, descriptions, images, measurements, specifications, colors, and other product information as accurately as possible.

Product images are provided to help customers understand the appearance of products. Actual colors may vary depending on your monitor, phone, tablet, browser, lighting, or display settings.

Product availability and information may change from time to time. Customers are responsible for reviewing available product information before placing an order.

05

Orders & Order Acceptance

Placing an order through the Caps Unlimited website is a request to purchase the selected products. Orders remain subject to product availability and successful payment authorization.

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including situations involving suspected fraudulent activity, incorrect pricing, product availability issues, duplicate orders, or other order concerns.

If an order needs to be canceled after payment has been received, the applicable amount will be refunded through the original payment method, subject to the circumstances of the order.

Customers are responsible for providing accurate billing, shipping, email, and contact information during checkout.

06

Prices & Payments

Product prices displayed on our website may change without prior notice. The price applicable to an order is the price shown during checkout when the order is submitted.

Caps Unlimited currently accepts PayPal as its payment method.

Orders are processed after successful payment authorization and confirmation. Customers should review their selected products, quantities, shipping information, and total amount before completing checkout.

07

Shipping & Delivery

Caps Unlimited currently ships to addresses within the United States and provides free standard shipping on eligible orders.

  • Order processing: 1–2 business days
  • Estimated transit: 3–5 business days
  • Total estimated delivery: 4–7 business days
  • Order cut-off time: 2:00 PM ET
  • Shipping carriers may include USPS and UPS

Orders placed after the daily cut-off time, on weekends, or on applicable holidays may be processed on the next available business day.

Delivery estimates are not guaranteed and may be affected by carrier operations, weather, holidays, address issues, or other circumstances outside our reasonable control.

08

Shipping Address Information

Customers are responsible for entering a complete and accurate shipping address during checkout.

If you discover an error after placing an order, please contact our support team as soon as possible. We will make reasonable efforts to assist before dispatch, but changes cannot be guaranteed once processing or shipment has begun.

Caps Unlimited is not responsible for delays or delivery issues caused by incorrect or incomplete information supplied by the customer.

09

Returns, Refunds & Exchanges

Caps Unlimited accepts eligible returns within 30 days of receiving an order.

Eligible returns may include both defective and non-defective products, subject to the requirements stated in our Return & Refund Policy.

Customers should contact our support team before sending an item back so the appropriate return instructions can be provided.

  • No restocking fee for eligible returns
  • Eligible exchanges are available
  • Approved refunds are processed within up to 10 business days
  • Refunds are issued through the applicable original payment method

Please review our complete Return & Refund Policy for the specific requirements and procedures.

10

Damaged, Defective or Incorrect Products

If an order arrives damaged, defective, or contains an incorrect product, customers should contact our support team as soon as possible after delivery.

To help us review the issue, we may request:

  • Your order number
  • A description of the issue
  • Clear photographs of the product
  • Photographs of the packaging when relevant

After reviewing the information provided, Caps Unlimited will determine the appropriate resolution in accordance with our applicable policies.

11

Order Cancellations

Customers should contact Caps Unlimited as soon as possible if they need to cancel an order.

Cancellation requests can only be considered before an order has entered processing or been shipped.

Once an order has been shipped, it cannot be canceled. Customers may instead request a return after receiving the product, subject to the applicable return requirements.

12

Intellectual Property

Content available on the Caps Unlimited website, including text, product descriptions, graphics, photographs, logos, designs, layouts, and other materials, is owned by or used with appropriate permission by Caps Unlimited or the applicable rights holder.

Website content may not be copied, reproduced, modified, distributed, republished, or used commercially without appropriate authorization.

13

Third-Party Services

Caps Unlimited may use third-party services to support payment processing, shipping, website operation, analytics, or other necessary store functions.

Third-party providers may operate under their own terms, conditions, and privacy policies. Their services may therefore be subject to policies separate from these Terms & Conditions.

14

Website Availability & Liability

We work to keep the Caps Unlimited website available and functioning properly, but we cannot guarantee that the website will always be available, uninterrupted, or free from technical issues.

Website access may occasionally be affected by maintenance, updates, technical difficulties, internet disruptions, or circumstances outside our reasonable control.

To the maximum extent permitted by applicable law, Caps Unlimited will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or inability to access it.

Nothing in these Terms & Conditions is intended to exclude or limit any rights, warranties, protections, or remedies that cannot legally be excluded or limited under applicable law.

15

Changes to These Terms

Caps Unlimited may update these Terms & Conditions from time to time to reflect changes to our services, store operations, policies, or applicable requirements.

Updated terms will be published on this page. Continued use of the website after updated terms are published constitutes acceptance of the revised terms to the extent permitted by applicable law.

Questions About Our Terms?

If you have questions about these Terms & Conditions, your order, shipping, returns, or any other store-related matter, our support team is available to assist you.

support@capsunlimited.com

Caps Unlimited
16 East 170th Street, Bronx,
New York 10452, United States