Yes. Caps Unlimited currently offers free standard shipping on eligible orders within the United States. There is no minimum order value required.

Orders generally take 1–2 business days to process. After processing, estimated transit time is 3–5 business days. The estimated total delivery timeframe is therefore approximately 4–7 business days.

Our daily order cut-off time is 2:00 PM ET on business days. Orders placed after the cut-off time, on weekends, or on applicable holidays are generally processed on the next available business day.

Caps Unlimited may use USPS or UPS depending on the shipment, product, and delivery destination.

Once your order has been shipped, you will receive a shipping confirmation containing the available tracking information. Tracking updates may take some time to appear after the carrier receives and scans the package.

Caps Unlimited accepts eligible returns within 30 days of receiving an order. Returns may be accepted for both defective and non-defective products when the applicable return requirements are met.

Yes. Caps Unlimited accepts exchanges for eligible products, subject to the applicable return requirements and product availability. Please contact support before sending an item back.

No. Caps Unlimited does not charge a restocking fee for eligible returns.

After an approved return has been received and reviewed, the refund is processed to the original payment method. Refund processing may take up to 10 business days, while the time for the funds to appear can vary by payment provider.

Caps Unlimited currently accepts PayPal for payments. Approved refunds are returned through the applicable original payment method.

No. Caps Unlimited currently ships to addresses within the United States only.

Delivery times can occasionally be affected by carrier operations, weather, holidays, or other circumstances. If your shipment appears significantly delayed, please contact our support team with your order and tracking information so we can assist.

Caps Unlimited focuses on caps and related styles designed for everyday wear and different personal preferences.

You can contact our support team by email at support@capsunlimited.com. For order-related questions, including your order number and relevant details can help us assist you more efficiently.