Information We May Collect

When you browse our website, contact our support team, or place an order, certain information may be collected or provided to us so that we can operate our store and provide the services you request.

• Name and contact information
• Email address and phone number when provided
• Billing and shipping information
• Order and purchase information
• Information provided when contacting customer support
• Payment-related information required to complete a transaction
• Device, browser, and website usage information
• IP address and related technical information

How We Use Information

Information collected through our store may be used for legitimate business, operational, and customer-service purposes, including:

• Processing and fulfilling orders
• Providing order and shipping updates
• Responding to questions and customer support requests
• Managing returns and exchanges
• Improving our website and shopping experience
• Maintaining website security
• Helping prevent fraudulent or unauthorized activity
• Meeting applicable legal and regulatory requirements
• Sending marketing communications where appropriate and permitted

Payment Information

Caps Unlimited currently accepts PayPal for payments.

Payment information is handled through the payment service used to complete your transaction. We do not intentionally store complete payment credentials on our own website.

Payment information is handled according to the applicable payment provider's security and privacy practices.

Shopify & Store Services

Caps Unlimited operates its online store using Shopify. Shopify provides the technology and services that allow us to operate our storefront, process orders, and provide features used during your shopping experience.

Information submitted through our store may therefore be processed by Shopify and other service providers when necessary to provide the services you request.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to support essential store functions and improve your browsing experience.

• Keep shopping cart functionality working
• Remember selected preferences
• Support secure and reliable website functionality
• Understand how visitors interact with our website
• Improve website performance and usability

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some features of the website.

How We Share Information

Caps Unlimited does not sell or rent your personal information. Information may be shared when reasonably necessary to operate our business and provide services to you.

This may include service providers involved in:

• Payment processing
• Order fulfillment and shipping
• Website hosting and technical services
• Website analytics and performance
• Customer support
• Marketing services where applicable

Service providers may receive information only as reasonably necessary to perform the services they provide.

Shipping & Order Information

To fulfill your purchase, certain order information may need to be shared with shipping and delivery partners. This can include your name, delivery address, contact information, and order details necessary for delivery.

Caps Unlimited currently ships to addresses within the United States. Shipping may be handled through carriers such as USPS or UPS depending on the shipment and destination.

Data Security

We take reasonable measures to protect information handled through our store against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. We continue to review and improve our security practices as appropriate.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

This may include fulfilling orders, maintaining appropriate business records, resolving disputes, preventing fraud, and meeting applicable legal requirements.

Your Privacy Choices

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion where applicable
• Object to or restrict certain processing where applicable
• Withdraw consent for marketing communications where applicable

If you would like to make a privacy-related request, please contact us using the information provided below.

Marketing Communications

If you choose to receive promotional communications from Caps Unlimited, we may use your contact information to send updates, offers, or other information about our store.

You may opt out of marketing communications by following the unsubscribe instructions included in the communication or by contacting our support team.

Third-Party Services & Links

Our website may use third-party services or contain links to external websites. These services may have their own privacy policies and practices.

Caps Unlimited is not responsible for the privacy practices of websites or services that we do not operate. We recommend reviewing the privacy policy of any third-party service before providing personal information.

Children's Privacy

Our website is intended for general shopping use and is not directed toward children.

We do not knowingly request personal information from children for the purpose of making purchases. If you believe that a child has provided personal information through our website, please contact us so we can review the situation and take appropriate action where necessary.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website practices, or applicable requirements.

When changes are made, the updated version will be published on this page. We encourage you to review this policy periodically.