Payment Authorization

An order is considered ready for processing after the payment has been successfully authorized and the order information has been received by Caps Unlimited.

If payment authorization is unsuccessful or cannot be completed, the order may not be processed until a valid payment has been confirmed.

Order Total

Before completing your purchase, the checkout page will display the applicable order total based on the products, quantities, and available charges associated with your order.

Please carefully review your order information and total amount before submitting the purchase.

Payment Security

Payment transactions are handled through the applicable payment service used at checkout. Caps Unlimited does not intentionally store complete payment credentials on its own website.

Payment information may therefore be subject to the security and privacy practices of the payment provider.

Payment Issues

If you experience a problem while attempting to complete a payment, please check that your payment information is correct and that your PayPal account or payment method is available for use.

If the issue continues and you believe it is related to your order, you may contact our support team for assistance.

Order Cancellation & Payment

If you need to cancel an order, please contact Caps Unlimited as soon as possible after placing it.

Cancellation requests can only be considered before the order has entered processing or been shipped.

When an approved cancellation results in a refund, the applicable amount is returned through the original payment method.

Refunds

Approved refunds are returned through the applicable original payment method used for the purchase.

• Eligible returns are accepted within 30 days.
• No restocking fee is charged for eligible returns.
• Eligible exchanges are available.
• Approved refunds are processed within up to 10 business days.

Once a refund has been processed, the time required for the funds to appear may vary depending on the payment provider.

Incorrect or Duplicate Charges

If you believe you have been charged incorrectly or notice an unexpected duplicate charge related to a Caps Unlimited order, please contact our support team with your order details so the transaction can be reviewed.

Providing your order number and relevant payment details can help us investigate the issue more efficiently.

Payment & Order Information

Customers are responsible for providing accurate information during checkout, including the information required to complete payment and the information needed for order processing and delivery.

Caps Unlimited may contact customers when additional information is reasonably necessary to verify or process an order.

Changes to This Payment Policy

Caps Unlimited may update this Payment Policy when necessary to reflect changes to our payment process, store operations, or applicable requirements.

Any updated version will be published on this page.